Customer Service
Returns & Exchanges
Cherry Pie Online Returns & Exchanges Policy
Due to the nature of our products, we consider each item to be used once it leaves our warehouses, therefore, making the item non-returnable. Items that are defective in any way may be replaced by contacting us first to request a Return Merchandise Authorization (RMA). When contacting us please indicate the defect in the product and email us any photos you may be able to show us to help expedite your product replacement.
Please note that products MAY ONLY be exchanged or replaced within 14 days due to a defective item. Items cannot be returned because of things like size indifference, dislike of the item, etc. Any refused or canceled orders will incur a 25% restocking fee plus any applicable shipping fees.
We want to make sure all of our customers are happy with their purchases while keeping a balance of safety for all of our shoppers. Again due to the nature of our products, all sales are final and products are considered used as soon as they leave our warehouse.