Customer Service
FAQs
Welcome to the Cherry Pie Online FAQ section. Here, we address some common inquiries to ensure you have a smooth and satisfying shopping experience with us. If you have a question that isn't covered here, please don't hesitate to contact our friendly customer support team.
1. Is my privacy guaranteed when I shop at Cherry Pie Online?
- Absolutely. We take your privacy seriously. All orders are shipped in discreet packaging with no external branding or product details. Your personal information is handled with the utmost care and is never shared with third parties.
2. What payment methods do you accept?
- We accept a variety of payment methods, including major credit cards, PayPal, and other secure online payment options. Your financial information is encrypted and secure when you shop with us.
3. How long does shipping take?
- Shipping times may vary depending on your location and the shipping method selected at checkout. We offer both standard and expedited shipping options. You can find estimated delivery times during the checkout process.
4. What if I receive a defective or damaged product?
- Your satisfaction is our priority. If you receive a defective or damaged product, please contact our customer support team within 14 days of receiving your order. We will assist you with a replacement or refund as necessary.
5. Is there a return policy?
- Due to the nature of our products, we have a limited return policy. Please review our detailed Return Policy for more information.
6. Are your products safe to use?
- Yes, all products offered by Cherry Pie Online are sourced from reputable manufacturers and are made with body-safe materials. Please read product descriptions and instructions carefully to ensure safe and enjoyable use.
7. Can I track my order?
- Yes, you will receive a tracking number once your order is shipped. You can use this number to track your package's progress and estimated delivery date.
8. Is Cherry Pie Online available internationally?
- We currently offer shipping to select countries. During the checkout process, you can check if your location is eligible for shipping.
9. Do you offer discounts or promotions?
- Yes, we periodically offer discounts and promotions. Keep an eye on our website, subscribe to our newsletter, or follow us on social media to stay updated on our latest offers.
10. How can I contact Cherry Pie Online for further assistance?
- We're here to help! You can reach our customer support team through our Contact Us page, and we'll respond to your inquiries as quickly as possible.
Thank you for choosing Cherry Pie Online. We hope these FAQs have addressed your questions, and we look forward to serving your adult pleasure needs.